FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

What kind of hotel is Eka Cave Maison?
Eka Cave Maison is a museum-concept luxury boutique cave hotel with only 5 rooms, located in Ayvalı Village, Ürgüp, in the heart of Cappadocia. Restored using historic stones from the Seljuk and Byzantine periods, the property blends traditional stone architecture with modern comfort. Reflecting a French-Turkish cultural synthesis, the hotel offers its guests far more than a standard stay — it is a living museum experience.
What room types are available and what are their features?
The property features 5 uniquely designed rooms, each with its own distinct concept: Cappadocia Cave Suite with Jacuzzi (44 sqm, romantic spa suite with jacuzzi and fireplace), Cappadocia Private Pool Suite (40 sqm, private pool and terrace views), Private Pool Cave Suite (private pool King room), Luxury Private Pool Cave Suite (private pool Imperial room), and Romantic Private Pool Suite (65 sqm, heated private pool Queen suite). Each room features natural carved cave architecture with fireplace, smart TV, air conditioning, double shower, soundproofing, and private terrace.
Are the rooms actual caves?
Yes, all rooms are natural carved cave rooms. They have been restored using traditional methods with historic stones from the Seljuk and Byzantine periods. The original stone texture has been preserved while being equipped with modern comfort standards.
Do rooms have private pools?
Yes, the majority of our rooms feature private pools. The pool in the Romantic Private Pool Suite is heated, and all pools are designed to integrate seamlessly with the natural rock structure.
Is there a room with a jacuzzi?
Yes, the Cappadocia Cave Suite with Jacuzzi features a modern jacuzzi integrated into carved stone walls. This room is specifically designed for romantic getaways and honeymooners.
Do rooms have fireplaces?
Yes, our rooms feature fireplaces. The fireplace adds a warm and romantic atmosphere to the room, especially during the autumn and winter months.
What are the room sizes?
Our rooms range from 40 sqm to 65 sqm. The smallest room, the Cappadocia Private Pool Suite, is 40 sqm, while the largest, the Romantic Private Pool Suite, offers 65 sqm of space.
What amenities are available in the rooms?
All rooms include smart TV, complimentary high-speed Wi-Fi, air conditioning, underfloor heating, soundproof walls, double shower, hairdryer, bathrobes and slippers, complimentary toiletries, safe, coffee machine, mini fridge, microwave, electric kettle, and work desk. Each room also has a private terrace and rooftop access.
Is the hotel suitable for honeymoons?
Absolutely. With private pool and jacuzzi rooms, fireplaces, a peaceful village setting, and personalized service, Eka Cave Maison is one of the most ideal choices in Cappadocia for honeymooners. Special honeymoon decoration and private event services are also available.
Who is the hotel suitable for?
The hotel is ideal for couples seeking a romantic getaway, honeymooners, cultural tourism enthusiasts, those seeking tranquility and peace, travelers looking for an authentic experience, and solo travelers. Children under 14 are not accepted.
Is breakfast included in the room rate?
Yes, breakfast is included in all accommodation packages at no additional charge.
What is breakfast like and what time is it served?
Breakfast is served every morning at 08:30. Rather than a buffet, we offer a carefully prepared traditional Turkish spread breakfast. Our menu features homemade jams, village eggs, regional cheeses, fresh bread, olives, and seasonal fruits and vegetables — all locally sourced and natural products. Breakfast is typically served on the terrace or in the common area.
Are special dietary options (vegan, gluten-free, lactose-free) available?
Yes, vegan, gluten-free, and lactose-free breakfast options can be prepared upon request. Please inform us of your dietary requirements at the time of booking or before your arrival.
Does the property serve alcoholic beverages?
No, Eka Cave Maison is an alcohol-free property. However, we offer a wide selection of non-alcoholic beverages including tea, Turkish coffee, filter coffee, and various soft drinks.
Is dinner service available?
Dinner is not included in the standard menu; however, special meals can be prepared upon request. There are also local restaurants nearby, and our team is happy to provide dining recommendations.
What are the check-in and check-out times?
Check-in time is 14:00 and check-out time is 11:00. Early check-in and late check-out requests may be accommodated subject to availability.
Is Wi-Fi available?
Yes, complimentary high-speed Wi-Fi is available in all rooms and common areas throughout the property.
Are pets allowed?
No, pets are not permitted on the property. This policy is in place to ensure an allergen-free and peaceful environment for all guests.
What is the child policy?
Eka Cave Maison is an adults-only hotel. Due to the nature and concept of the property, guests under 14 years of age are not accepted.
Is parking available?
Yes, complimentary private parking is available for our guests.
How can I make a reservation?
Reservations can be made online through our website (reseliva.com/booknow/eka-cave-suites), via WhatsApp (+90 532 499 44 50), or through online travel agencies such as Booking.com. For the best rates and most favorable conditions, we recommend booking directly through our website.
Do you organize hot air balloon tours?
Yes, we arrange balloon tour reservations for our guests through Cappadocia's most reliable and experienced balloon companies. Balloon tours are weather-dependent and typically take place at sunrise.
What activities can you organize?
We can arrange balloon tours, ATV safaris, horseback riding, valley hikes, jeep safaris, photography tours, and private guided Cappadocia tours. French-language guiding is also available. We recommend contacting our team in advance for all activity arrangements.
Do you arrange special occasion celebrations or surprise events?
Yes, room decoration and surprise celebrations can be arranged for birthdays, honeymoons, wedding anniversaries, and similar special occasions. Simply share your requests with us before your arrival.
Is the property suitable for professional photography?
Yes, with its authentic stone architecture, natural lighting, cave rooms, and Cappadocia landscape, the property provides an exceptional setting for professional photography. Professional photographer arrangements can also be made.
Is the hotel suitable for remote work?
Yes, all rooms feature complimentary Wi-Fi, a work desk, and a quiet environment. The soundproofing provided by the cave structure ensures a peaceful working atmosphere.
Is the hotel far from tourist attractions?
No, Ayvalı Village is centrally located relative to Cappadocia's main attractions. Göreme is approximately 15-20 minutes away, and Ürgüp center is a short distance. The location is ideal — away from tourist crowds yet with easy access to all key points of interest.
When is the best time to visit the area?
Spring (April-May) and autumn (September-October) are the ideal times to visit Cappadocia. Weather conditions are pleasant, balloon tours operate regularly, and the region is free from peak-season crowds. In winter, the fairy chimneys covered in snow offer a different and enchanting experience.
Is airport transfer available?
Yes, transfer services from Nevsehir Cappadocia Airport and Kayseri Erkilet Airport can be arranged. We recommend submitting your transfer request at the time of booking.
Is daily room cleaning provided?
Yes, daily housekeeping and room maintenance service is provided for all rooms. Our hygiene standards are maintained at the highest level.
What are the Booking.com and TripAdvisor ratings?
Eka Cave Maison holds a perfect score of 10 out of 10 on Booking.com and 5 out of 5 on TripAdvisor. These ratings are the strongest testament to our guest satisfaction.
Does the hotel have sustainability practices?
Yes, Eka Cave Maison operates with an environmentally conscious approach. Water and energy conservation systems, minimal plastic usage, natural cleaning products, and locally sourced products form the foundation of our sustainability policy. The preservation of historic stone architecture is also an integral part of this commitment.
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